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The
consumer must enter his supplier, who must be able to
give information or to indicate the steps to follow.
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And for the problems associated with the
connection, billing and quality of supply?
the consumer must be contact her producer.
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troubleshooting a problem or security ?
The consumer must be attached with the
roadside service distributor whose details are listed on
the invoice.
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What to
do in case of persistent litigation ?
After
exhausting all domestic remedies distributor, consumers
may contact the Commission for the Regulation of
Electricity and Gas Regulation (CREG), which will guide
and advise the competent authority to settle its dispute.
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Can I
sue in justice in cases of conflict ?
Access to justice is possible but it is
advised to exhaust all domestic remedies before bringing
any legal action. |